Privacy Policy
1. An overview of data protection
General information
The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. We handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data processing controller on this website is:
Entners KG Seepromenade 17
6213 Pertisau am Achensee Austria
Phone: +43 5243 5559
E-mail: info@entners.at
CEO: Mag. (FH) Martina Entner
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).
2. Data recording on this website
What is meant by “personal data”?
If you enter this Website we collect different kinds auf personal data. Personal data refers to data that can be used to identify you personally, such as you name and your e-mail address.Â
Personal data also includes information about your use of our website. In this context we collect personal data from you as follows: Information about your visits to our website such as the extent of data transfer, the location from which you access data on our website and other connection data and sources you access. This is usually done through the use of log files and cookies. You will find more information about log files and cookies in this privacy policy below.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.
What rights do you have as far as your information is concerned?Â
You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervising agency.
Further information on your rights in connection with the processing of your personal data can be found at the end of this privacy policy.
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons ceased to apply.
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analyzed when you visit this website. Such analyses are performed primarily with what we refer to as analysis programs.
For detailed information about these analysis programs please consult this Privacy Policy.
Information on data transfer to the USAÂ
Our website uses, among others, tools from companies based in the US. When these tools are active, your personal information may be transferred to the US servers of these companies. We must point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are required to release personal data to security authorities without you as the data subject being able to take legal action against this. The possibility cannot therefore be excluded that US authorities (e.g. secret services) may process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.Â
3. Hosting
External HostingÂ
This website is hosted by an external service provider (hosting provider). Personal data collected on this website are stored on the servers of the hosting provider. These may include, but are not limited to, IP addresses, contact requests, metadata and data on communication, contract information, contact information, names, web page access, and other data generated through a web site.
The hosting provider is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 Para. 1 lit. f GDPR).
Our hosting provider will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.
We are using the following hosting provider:
vioma GmbH
IndustriestraĂźe 27
77656 Offenburg
Execution of a data processing agreement
In order to ensure processing of in compliance with data protection regulations, we have concluded a data processing agreement with our hosting provider.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as online bookings or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
4. Recording of data on this website
CookiesÂ
Our websites use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.Â
In some cases, it is possible that third-party cookies are stored on your device once you enter our site. These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g. for the shopping cart function), shall be stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6 Para. 1 lit. a GDPR); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Privacy Policy and, if applicable, ask for your consent.
Cookie consent
Our website uses the cookie consent technology of vioma GmbH to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is vioma GmbH ("vioma"), IndustriestraĂźe 27, 77656 Offenburg, Germany.
When you enter our website, a vioma cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data will not be passed on to us.
Revocation of your consent
Your consent given in the cookie consent dialog to the storage of certain cookies or the revocation of this consent, can be revoked at any time with effect for the future. If you would like to change your selection made in the cookie consent dialog, please click here. If you have clicked on the link, the cookie consent dialog will appear again and you can change your selection. Alternatively, you can ask us to delete it or delete the vioma-Consent-Cookie yourself in your browser. From this point on, we will no longer process your data. The logging of your consent/non-consent is based on a legal obligation according to § 76 Federal Data Protection Act (BDSG), Art. 6 Para. 1 lit. c GDPR. Mandatory legal retention periods remain unaffected.
Order processing
We have concluded an order processing contract with vioma.
Server log filesÂ
We as the provider of this website collect and store information in so-called server log files via our hosting provider vioma GmbH, which your browser communicates to us automatically. The information comprises:Â
The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free provision and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Contact form
If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in case we have further questions. We will not share this information without your consent.
The processing of these data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if it has been requested.
The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
Request by e-mail, telephone, or faxÂ
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, the content of your request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 Para. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Para. 1 lit. a GDPR) if it has been obtained.
The data sent by you to us via contact request remains with us until you request us to delete, revoke your consent to the storage or  or the purpose for which it was stored no longer applies (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
5. Analysis tools and advertising
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information provided to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device.
Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g. cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.
This analysis tool is used on the basis of Art. 6 Para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a consent has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
IP anonymization
On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.
Browser plug-in
You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:
https://support.google.com/analytics/answer/6004245?hl=en.Â
Execution of a data processing agreement
In order to ensure processing of personal data in compliance with data protection regulations, we have concluded a data processing agreement with Google.
Demographic parameters provided by Google Analytics
This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.
Google Analytics E-Commerce-Tracking
This website uses the “E-Commerce Tracking” function of Google Analytics. With the assistance of E- Commerce Tracking, the website operator is in a position to analyze the purchasing patterns of website visitors with the aim of improving the operator’s online marketing campaigns. In this context, information, such as the orders placed, the average order values and the time from viewing the product to making the purchasing decision are tracked. These data may be consolidated by Google under a transaction ID, which is allocated to the respective user or the user’s device.
Archiving period
Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details please click the following link:
https://support.google.com/analytics/answer/7667196?hl=en
Google Ads
The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g. location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.
The use of Google Ads is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in marketing the operator’s services and products as effectively as possible.Â
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.Â
Google RemarketingÂ
This website uses the functions of Google Analytics Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Remarketing analyzes your user patterns on our website (e.g. clicks on specific products), to allocate a certain advertising target groups to you and to subsequently display matching online offers to you when you visit other online offers (remarketing or retargeting).Â
Moreover, it is possible to link the advertising target groups generated with Google Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g. cell phone) in a manner tailored to you as well as on any of your devices (e.g. tablet or PC).
If you have a Google account, you have the option to object to personalized advertising under the following link:
https://www.google.com/settings/ads/onweb/.
The use of Google Remarketing is based on your consent Art. 6 Para. 1 lit. a GDPR; the given consent may be revoked at any time.
For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at:
https://policies.google.com/technologies/ads?hl=en.
Google Conversion-Tracking
This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the assistance of Google Conversion Tracking we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.
We use Google Conversion Tracking based on your consent of Art. 6 Para. 1 lit. a GDPR; the given consent may be revoked at any time.
For more information about Google Conversion Tracking, please review Google’s data protection policy at: https://policies.google.com/privacy?hl=enÂ
Facebook PixelÂ
To measure conversion rates, this website uses the visitor activity pixel of Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.Â
This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the
Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of Facebook Pixel is based on your consent Art. 6 Para. 1 lit. a GDPR; the given consent can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at:
https://www.facebook.com/about/privacy/.
You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.
If you do not have a Facebook account, you can deactivate any user based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
vioma BAROMETER - Feedback surveys and quality sealÂ
Our website uses the quality seal and the survey software vioma BAROMETER, provided by vioma GmbH, Industriestrasse 27, 77656 Offenburg, Germany ("vioma"), to display guest satisfaction on the website and to collect and evaluate guest feedback.Â
We use vioma BAROMETER to query and evaluate the satisfaction of our guests. We also use the vioma BAROMETER quality seal on our website to give website visitors an impression of the quality of our services. We provide unedited free-text comments from guests on the quality of our offer in order to give interested parties as unbiased an impression as possible of our offer. You can access the text comments by clicking on the quality seal and being redirected to an external website with guest comments.
We use vioma BAROMETER to process data from guests who take part in feedback surveys after they have used our services. In order to be able to send you an invitation to take part in the feedback survey, we transmit your e-mail address, your name and data about your stay to vioma. If you do not wish to patricipate, please inform us at check-in that you do not wish to participate in the feedback survey. In this case, we will not send your data to vioma and you will not receive an invitation to the feedback survey.
Processing within the scope of feedback surveys is based on Art. 6 Para. 1 lit. f GDPR; the website operator has a legitimate interest in improving the quality of his own offer. The presentation of text comments and overall satisfaction is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in presenting the quality of the offer on the website.
The data you have transmitted to us will remain with us until you request us to delete it or the purpose for which it was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.
Execution of a data processing agreementÂ
In order to ensure processing of personal data in compliance with data protection regulations, we have concluded a data processing agreement with vioma.
6. Newsletter
Newsletter data
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe. Data that has been stored by us for other purposes remains unaffected.
After you have been removed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in an exclusion list to prevent future mailings. The data from the exclusion list will only be used for this purpose and will not be merged with other data.
This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 Para. 1 lit. a GDPR). The storage in the exclusion list is not limited in time. If you wish to have all data including the data on the exclusion list deleted completely, please contact info@entners.at.Â
vioma NEWSLETTER
This website uses vioma NEWSLETTER to send newsletters. The provider is vioma GmbH, Industriestrasse 17, 77656 Offenburg ("vioma"). Vioma NEWSLETTER is a service that can be used to organize and analyze the sending of newsletters.
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address as well as its use for sending the newsletter at any time, e.g. via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
Our newsletters sent with vioma NEWSLETTER enable us to analyze the behavior of the newsletter recipients. Among other things, we can analyze how many recipients opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a previously defined action (e.g. booking a stay on this website) took place after clicking the link in the newsletter.
If you do not want to receive an analysis from vioma NEWSLETTER, you must unsubscribe from the newsletter. For this purpose we provide a link in every newsletter message.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after the newsletter has been cancelled. Data that has been stored by us for other purposes remains unaffected.
After you have been removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in an exclusion list to prevent future mailings. The data from the exclusion list will only be used for this purpose and will not be merged with other data.
This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR). The storage in the exclusion list is not limited in time. If you wish a complete deletion of all data, please contact info@entners.at.
Execution of a data processing agreementÂ
In order to ensure processing of personal data in compliance with data protection regulations, we have concluded a data processing agreement with vioma NEWSLETTER.
7. Plug-ins and Tools
YouTube with expanded data protection integration
Our website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video.
Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.
As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.Â
Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.Â
Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.Â
The use of YouTube is based on our consent Art. 6 Para. 1 lit. a GDPR; you can revoke your consent at any time.
For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under:
https://policies.google.com/privacy?hl=en.Â
Google Web Fonts and Foundry Ltd Font (local embedding)Â
This website uses so-called Web Fonts provided by Google and one single Web Font provided by Foundry Ltd to ensure the uniform use of fonts on this site. These Google fonts and the Foundry Ltd Font are both locally installed at the German-based Servers from our hosting provider vioma GmbH so that a connection to Google’s or to Foundy Ltd’s servers will not be established in conjunction with this application.
For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.
OpenStreetMap - Map Service
We use the map service of OpenStreetMap ("OSM"). The provider is the Open-Street-Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.Â
In order to limit the processing of personal data through the use of the map service, OSM is used by us in the "self-hosted" version. Our website hosting provider vioma GmbH ("vioma"), Industriestrasse 27, 77656 Offenburg, Germany, hosts the map service on its own servers in Germany on our behalf.
If you use the OSM map, your IP address will only be transmitted to vioma for the duration of your use of the service. No cookies are set on your device and no data is stored, nor are comparable recognition technologies used.
OpenStreetMap is used in the interest of an appealing presentation of our online offers and easy findability of the locations we indicate on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f GDPR.
Execution of a data processing agreement
In order to ensure processing in compliance with data protection regulations, we have concluded a data processing agreement with our hosting provider.
8. eCommerce
Processing of data (customer and contract data)
We collect, process, and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.
The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.Â
The data is stored until the purpose for which the information is being stored no longer exists. This shall be without prejudice to any mandatory legal provisions – in particular retention periods.
Data transfer upon closing of contracts for services and digital content
We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.
Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.
The basis for the processing of data is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.
vioma BOOKING online bookings and booking requests
Our website uses the booking technology vioma BOOKING, provided by vioma GmbH, Industriestrasse 27, 77656 Offenburg ("vioma").Â
If you make an online booking or an online booking request via our website, we need your e-mail address, your travel data, the product you would like to book and your title as well as your first and last name in order to process your request. In some cases, your telephone number will also be requested in order to contact you quickly, especially in the event of unforeseeable circumstances that affect your booking.
For the calculation of the travel price for your individual travel parameters, the number of people travelling with you and the information whether the people travelling with you are adults or children is also required. If you are travelling with children, the age of the children will also be requested for the correct calculation of the applicable rate for your stay. Further details in the online booking or online boking request form are provided on a voluntary basis.
The processing of your data for the online booking and the online booking request is based on Art. 6 Para. lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures.
Execution of a data processing agreement
In order to ensure processing in compliance with data protection regulations, we have concluded a data processing agreement with vioma.
vioma OFFER (ReGuest) software and messenger for online consulting
Our website uses the messenger and the offer management software vioma OFFER (ReGuest), provided by vioma GmbH, Industriestrasse 27, 77656 Offenburg, Germany ("vioma"), for the generation and administration of offers and for online consultation on offers.
If you make an online inquiry via our website or ask questions using our Messenger, we need your contact data, your travel data and the product you are interested in, as well as any additional data about your desired stay and, if applicable, your payment data in order to process your request and create your individual offer.
For the calculation of the applicable price for your individual travel parameters, we also need the number of accompanying persons and the information whether the accompanying persons are adults or children. If you are traveling with children, the age of the children will also be queried for the correct travel price calculation. Further details in the form on our Website are given to us on a voluntary basis.
The processing of your data for the online booking and the online booking request is based on Art. 6 Para. 1 lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures.
Execution of a data processing agreementÂ
In order to ensure processing of personal data in compliance with data protection regulations, we have concluded a data processing agreement with our hosting provider.
Giggle Event CalendarÂ
Our website uses the event calendar Giggle.Tips, provided by Giggle GmbH, MĂĽllerstraĂźe 1, 6020 Innsbruck ("Giggle"), for the presentation and booking of events, experiences and activities.
According to the provider, the Giggle application does not process personal data when accessed. No cookies will be set on your device and no data will be stored, nor will comparable recognition technologies be used.Â
If you would like to book certain events via Giggle, we will process your personal data to be able to handle your request. For example, your name and contact information will be processed as well as the selected event. The processing of your data for the online booking and the online booking request of events via Giggle is based on Art. 6 Para. 1 lit. b GDPR and serves the fulfillment of a contract or the implementation of pre-contractual measures.
Execution of a data processing agreement
In order to ensure processing of personal data in compliance with data protection regulations, we have concluded a data processing agreement with Giggle.Â
9. Custom Services
Handling of job applicant data
We offer you the opportunity to apply for a job with us (e.g. by e-mail, post or via online application form). In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data will be in accordance with the applicable data protection laws and all other legal requirements and that your data will be treated in strict confidence.
Scope and purpose of data collectionÂ
If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) to the extent that this is necessary to make a decision on the establishment of an employment relationship. The legal basis for this is §26 Federal Data Protection Act (BDSG) and Art. 6 para. 1 lit. b GDPR (contract initiation).
If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 Federal Data Protection Act 2018 (data processing as the basis for establishing an employment contract) and Art. 6 para. 1 lit. b GDPR (data processing for the purpose of the employment relationship).
Storage period of the data
If we are unable to offer you a job, if you reject a job offer or if we withdraw your application, we reserve the right to keep the data you have submitted with us for up to 6 months from the end of the application procedure (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR).
Afterwards, the data will be deleted and the physical application documents destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an imminent or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.
A longer storage period may also take place if legal storage obligations prevent deletion.
10. Your Rights
Information about, rectification and eradication of dataÂ
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”
Right to demand processing restrictionsÂ
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:
If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we limit the processing of your personal data. If the processing of your personal data was/is unlawful, you can demand the restriction of the data processing instead of deletion.
If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to request that we limit the processing of your personal data instead of deleting it. If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.Â
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your expressed consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).Â
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).Â
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.Â
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.